Who we are

commercial-eyes conducts its investigations in a business environment where confidentiality and discrete interrogation is required.

Our team members are all ex-business people who fully understand commerce and business, rather than just being researchers.

We have people with a range of sector experience from finance to service, from insight to marketing.

Experienced resources achieve the most incisive results.


Our analysis, reporting and recommendations are written and presented in an immediately dissectible and usable format, allowing action from at the very top of a company to the various divisions, groups, client sectors and employee categories.

commercial-eyes identifies, seeks, gathers and presents the business knowledge needed to strengthen companies' market and customer bases.

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  London +44 (0) 1279 718900
Cambridge +44 (0) 1223 572229

London Office:
Brook House
Cage End
Hatfield Broad Oak
Bishop's Stortford
CM22 7HP

Cambridge Office:
Beverley House
Beverley Way

Customer Satisfaction Research
Appreciation Evaluation
Loyalty & Retention Research
Client Contentment Research
Attitudinal and Image Reviews
Disloyalty and Exit Investigations
Competitor Price and Service Investigations
Contract and Policy Pre-Renewal Interviews
Performance Benchmarking and Tracking
Employee and Management Surveys
Knowledge Management
Advertising and Promotional Research
Consultancy and advice
Customer Relationship Management
Customer Maintenance Programmes
Customer Care Training
    website by virage-design.co.uk