Who we are

commercial-eyes is a part of the Business Research Consultants Group, an independent organisation providing expert and focused business to business, trade and professional services research and investigations Worldwide.

We are owned and managed by the founding partners, giving you high level management at all times.

We have offices in Hertfordshire and Cambridge in the UK and Connecticut in the USA.


Group services include:--

Customer Care Research
Worldwide business customer/client research

Viewfinder - Information into Focus
Our web survey and Feedback Management specialists

Artus Group
Investigative Services in USA

Front Desk Service
Feedback forms (paper or web) collation and reporting

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  London +44 (0) 1279 718900
Cambridge +44 (0) 1223 572229

London Office:
Brook House
Cage End
Hatfield Broad Oak
Bishop's Stortford
CM22 7HP

Cambridge Office:
Beverley House
Beverley Way

Customer Satisfaction Research
Appreciation Evaluation
Loyalty & Retention Research
Client Contentment Research
Attitudinal and Image Reviews
Disloyalty and Exit Investigations
Competitor Price and Service Investigations
Contract and Policy Pre-Renewal Interviews
Performance Benchmarking and Tracking
Employee and Management Surveys
Knowledge Management
Advertising and Promotional Research
Consultancy and advice
Customer Relationship Management
Customer Maintenance Programmes
Customer Care Training
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